We accepts Paypal, Visa, MasterCard, Klarna, Afterpay, American Express, Diners Club, JCB, Discover and other major payments.

 If you have trouble paying via credit card, please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card or payment method.
If the above instructions fail, please contact your bank or contact us with as much detail along with the error messages so that we may assist you.

We aim to pack and ship out your order as quickly as possible. If you need to change your receiving address, please contact our customer service personnel within 24 hours after placing the order and provide a new receiving address. Our customer service personnel will handle it for you. Please note that we can only change your address before the products are unpacked and shipped, so it is important to contact us as soon as possible to make the change.

Unfortunately on occasion our warehouse may send out an incorrect item. If this has happened to your order, please contact our Customer Care team via 

support@wildharmo.com

.com so we can sort this out as quickly as possible. Include your order number, the name of the item you ordered and the code on the tag of the item you received.

If an item is missing from your order, please contact our Customer Care team via If an item is missing from your order, please contact our Customer Care team via 

support@wildharmo.com

 with your order number and the name of the missing item. We will resolve this issue as quickly as possible. with your order number and the name of the missing item. We will resolve this issue as quickly as possible.

You can apply coupons and bonus points to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total. Please note that if you do not click ”apply” before continue checkout, your order total will not reflect coupon and Bonus Point discount.
 
NOTES:  
Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.
Coupons cannot be combined. You can only use one coupon code per order.
Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.

We are happy to ship goods around the world, but unfortunately, due to various policies and other reasons, we only ship goods to the following countries: Australia, Australia, Portugal, Italy, Denmark, Netherlands, Belgium, Ukraine, Russia, Korea, United States, Hungary, Norway, Japan, Luxemburg, Saudi Arabia, Spain, Ireland, Greece, Canada, Sweden, France, Poland，Israel，Germany，Singapore，United Kingdom，Thailand，Malaysia，Vietnam，Indonesia，New Zealand，Switzerland，Turkey，Mexico，Kazakhstan，Taiwan，Bulgaria，Belarus，Czech Republic，India，Pakistan，Sri Lanka，Argentina，Oman，Uzbekistan，Philippines，Croatia，Finland.
For more information please see our Shipping Policy

Before returning items, follow the instructions on our Returns page here.
We strongly advise you to retain a copy of the tracking/serial number of your return package to allow for easier tracing.

All funds should appear on your bank statement within 5-10 working days. (Please note that refund times are dictated by the card issuers and are outside of our control)